Refund policy
We do NOT accept returns, we apologize for the inconvenience.
Our Kukui Collection and Denim Monstera jackets are FINAL SALE. NO EXCHANGES OR RETURNS FOR THESE ITEMS.
We do have a 5-day exchange policy for online purchases only on certain items. Please read the description of item to determine if it is eligible for an exchange. Items may be exchanged within 5 days of the delivery date ONLY IF the requested size and item is still in stock. Please do not request for an exchange if it is not an eligible item or your size is not in stock
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at kepolaco@gmail.com. Please note that exchanges will need to be sent to the following address: [4290 Upa Road, Koloa, HI 96756].
If your exchange is accepted, we’ll send you a return shipping label purchased with your card on file. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange question at kepolaco@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.